Customer ServiceJet’s commitment to customer service means we constantly monitor and improve the service we provide through a programme of customer and telephone response surveys.
Time and time again, results show that customers are very satisfied with the service they receive from Jet Distributors. And because we identify and act on improvement opportunities wherever possible, however small, when you’re dealing with Jet not only are you dealing with a local friendly company, you can also be sure of getting the highest level of customer service possible.
To recognise and reward excellence, Jet’s coveted ‘Circle of Excellence’ award is presented to the Jet Distributor who has demonstrated the highest levels of customer service over a two-year period.
SafetySafety, health and environmental awareness is a prime core value embraced by ConocoPhillips worldwide. A huge emphasis is placed on ensuring a safe working environment for all our employees, contractors and customers.
To monitor and improve safety, health and environmental standards in our fuel distribution network, Jet has teamed up with the Federation of Petroleum Suppliers, a respected oil industry trade association, to conduct regular audits. Jet is the first oil company to introduce the scheme to its distributor network. Conducted by a qualified safety specialist, the audit is comprehensive and aims to provide customers and suppliers with certified assurance that a distributor is operating safely and with respect for the environment and meets increasingly demanding health, safety and environmental legislation and best practices. To recognise and reward excellence Jet’s coveted ‘Circle of Excellence’ award is presented to the Jet distributor(s) who has/have demonstrated the highest levels of safety, health and environmental awareness over a two-year period.
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